Welcome to IVERIELI (iverielibrand.com). Protecting the security and confidentiality of our clients' personal data is a paramount priority for our brand. This policy details how your information is collected, processed, retained, and protected when you interact with our platform, purchase handcrafted items or original fine art paintings, or communicate with our team.

 

1. Categories of Personal Data We Process

When you use our services, we may process the following categories of personal information to provide a refined shopping experience and fulfill your orders:

    •  Contact and Identification Details: Full name, delivery address, billing address, email address, and telephone number.

    •  Financial and Payment Details: Transaction format, confirmations, and payment status. Payment processing is handled exclusively through secure channels by our authorized payment partners (Shopify Payments and Flit). IVERIELI never stores or has access to your full payment card details.
    •  Account and Activity History: Username, password, security settings, purchased items, shopping cart contents, wishlist, canceled or returned orders, and custom artwork requests.
    •  Communication Records: Any correspondence or messages sent to our customer support team.
    •  Technical and Digital Data: IP address, device type, browser specifications, network connection, time zone settings, cookies, and technical navigation details on our website.

 

2. Sources of Data Collection

We gather personal information through the following channels:
   

    •  Directly from You: When you register an account, place an order, fill out a contact form, or communicate with us.
   

    •  Automatically: Via your device through cookies and similar technologies while you navigate our website.
   

    •  From Service Providers and Partners: From third parties that support our platform's technical and operational functionality.

 

3. Purposes of Data Processing

We utilize your personal information strictly for legitimate business purposes:

    •  Service Provision and Order Fulfillment: To perform purchase contracts, record payments, manage insured transit for handcrafted accessories and fine art paintings, including preparing official export permits required by the Ministry of Culture of Georgia for international shipping of original artwork.
   

    •  Customer Communication and Support: To respond to your inquiries promptly, notify you of order status updates, and process returns or exchanges.

    •  Platform Optimization: To improve website functionality and remember your personal preferences.

    •  Security and Fraud Prevention: To authenticate user accounts, detect and prevent fraudulent or illegal activities, and protect our store infrastructure.

    •  Legal Compliance: To comply with statutory obligations or respond to official legal requests from government authorities.

 

4. Information Sharing with Third Parties

We do not sell or trade your personal information for commercial gain. Data is shared only with trusted operational partners necessary for running our business:

    •  E-Commerce Infrastructure: Shopify, which hosts our online store, processes data, and maintains global security standards. To learn more about how Shopify processes personal data, please visit the Shopify Consumer Privacy Policy 

    •  Logistics and Courier Networks: International and local courier companies responsible for the safe delivery of your purchases.

    •  Authorized Financial Processors: Payment gateways (Shopify Payments and Flit) that ensure secure transaction processing.

    •  Business Transactions and Legal Requirements: In connection with company restructuring, or to comply with applicable laws, court orders, or subpoenas.

 

5. Cookies and Global Privacy Control

We use cookies to maintain an active shopping cart, remember user preferences, and analyze website traffic:

    •  You may disable cookies through your browser settings, though certain store features may become limited.

    •  We respect Global Privacy Control (GPC) signals. If GPC is enabled in your browser, our system automatically treats it as a request to limit personalized data sharing. To learn more about GPC, you can visit Global Privacy Control

 

6. Children's Privacy Protection

Our services are not intended for minors, and we do not knowingly collect personal data from children. If a parent or guardian becomes aware that a child has provided us with personal information, please contact us, and we will promptly delete the data from our records.

 

7. Security, Data Retention, and International Transfers

    •  Security Measures: We employ appropriate technical and organizational safeguards to protect your personal data, though no internet transmission is entirely risk-free.

    •  Data Retention: We retain personal information only for as long as necessary to fulfill the purposes set out in this policy, satisfy accounting/tax requirements, or resolve legal disputes.

    •  International Transfers: As we utilize global infrastructure (Shopify), your data may be transferred to and processed in countries outside your residence, in full compliance with international data protection mechanisms (Standard Contractual Clauses).

 

8. Your Privacy Rights

Depending on your geographic location (including the European Economic Area), you have the following rights regarding your personal data:

    •  Right to Access: Request copies of the personal information we hold about you.

    •  Right to Rectification: Request correction of inaccurate or incomplete records.

    •  Right to Erasure: Request the deletion of your personal data ("Right to be Forgotten").

    •  Right to Data Portability: Request the transfer of your data to another platform.

    •  Right to Restrict or Object: Request a restriction on or object to specific processing activities.

    •  Consent Withdrawal and Marketing Opt-Out: Unsubscribe from promotional marketing emails at any time using the link provided at the bottom of our emails.

You may exercise your privacy rights by contacting our support team via email or directly through the Shopify Privacy Portal 

 

9. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy periodically to reflect operational, legal, or regulatory updates. Any changes will be published directly on this page.

 

10. Contact Information

For any questions, requests, or concerns regarding your privacy or this policy, please reach out to us:

    • Brand: IVERIELI

    •  Email: iverielibrand@gmail.com

    • Phone: +995 599 95 25 37